New to PandaSugar?

Two ways to start your first China sourcing order.

Search and order directly when you know what you want, or send our sourcing team a link, photo or product brief when you need help finding or confirming it.

Create an account
  • Self-service or assisted sourcing
  • Optional inspection services
  • Global shipping

Sample order journey

Illustrative preview — not a live order

Wireless earbuds

Color: White

Qty: 120 · 1688 listing

Order path: Direct order

Fulfillment: Warehouse

Sample order
  1. Create order
  2. Confirm order
  3. Payment
  4. Procurement
  5. Warehouse received

Choose how you want to start

Order directly

Best when you already know the product and want a faster self-service path.

  • I already have a product link
  • I can choose the specification and quantity
  • I want to place the order myself
  • I want to move quickly without waiting for a quote

Search products or paste a supported 1688, Taobao or Tmall link, then select SKU and quantity to place your order. Link parsing depends on the listing format we support.

Browse products

Ask us to source

Best when the product is unclear, needs supplier confirmation or involves customization.

  • I only have a photo or product idea
  • I cannot find the right product
  • I need supplier confirmation or pricing help
  • I need OEM, custom packaging or complex specifications
Submit a sourcing request

From your starting point to delivery

  1. 01

    Choose how to order

    Search and submit a procurement order yourself, or send a sourcing request when you need help. After products, costs and order details are confirmed, both paths can proceed into PandaSugar's formal purchase-order workflow.

    Starting options: order directly or submit a sourcing request

    Choose your starting point

    Option A · Order directly

    Search products / Paste product link

    Option B · Ask us to source

    Upload image / Describe what you need

  2. 02

    Confirm order and fulfillment

    For direct orders, review product amount, basic service fee, fulfillment mode and any estimate before confirmation. Warehouse-first orders pay product and service fees first; international freight is calculated when you create a shipment. Direct-ship orders include international freight in the confirmed total. Sourcing requests follow a separate quotation review before you continue.

    Order confirmation: direct order summary and sourcing quotation fields

    Direct order (estimate)

    Product amount$320
    Basic service fee$16
    FulfillmentWarehouse first
    ShippingOn shipment (warehouse mode)

    Order summary (estimate before confirmation)

    Submit order → pending platform confirmation

    Sourcing request

    Supplier confirmationIn review
    MOQ100 units
    Lead time12 days

    Quotation shared for your review before payment

  3. 03

    Purchase, warehouse and optional services

    After payment, PandaSugar procures and receives goods. Inspection, repacking, labeling and similar work are purchased as separate service orders with their own fees and statuses—not included on every purchase order by default.

    Warehouse stage with optional inspection service order
    Warehouse inbound
    PaymentCompleted
    ProcurementIn progress
    Warehouse received120 units

    Optional service order

    Service typeInspection
    DescriptionStandard inspection
    Qty1
    Amount$8
    Service statusProcessing

    Inspection photos are provided only when included in the agreed service.

  4. 04

    Choose your shipment flow

    Warehouse-first orders: select inbound goods, create a shipment, pay freight, then track logistics. Direct-ship orders: delivery address and freight are set at order confirmation, with one combined payment before dispatch after inbound and any agreed checks.

    Shipment flows: warehouse-first versus direct ship

    Warehouse

    • Select products and quantities to ship
    • Choose delivery or FBA address
    • Create shipment and pay freight
    • Track logistics after dispatch

    Direct ship

    • Delivery address selected at order
    • Freight included at order confirmation
    • One combined payment
    • Dispatch after inbound and agreed checks

How your cost is built

Basic service fee

For product orders below CNY 500, the minimum basic service fee is CNY 25 per order. At CNY 500 or above, the fee follows your membership rate, up to 5% of the product amount. Optional services and international shipping are charged separately.

  • Product amount and applicable service fees appear on your direct order or sourcing quotation.
  • Warehouse-first international freight is calculated when you create a shipment. Direct-ship freight is added at order confirmation.
  • Extended services (inspection, repacking, labeling, etc.) are purchased and billed separately.
  • Amounts on this page are illustrative—not fixed quotes.
View service fees
Illustrative order example

Example using the standard 5% rate

This sample is above CNY 500, so it demonstrates the regular 5% rate. Your member rate may be lower or waived.

Product amount
$320
Basic service fee(5% example for this order)
$16
Extended service fee(Optional inspection)
$8
Shipping
TBD
Estimated before shipping$344

Usually confirmed before purchasing

  • Product amount and line items
  • Basic service fee (member rate, min. CNY 25 below CNY 500)
  • Extended / optional services you select

Depends on fulfillment mode

  • Warehouse-first: international freight on shipment
  • Direct ship: international freight at order confirmation
  • Actual weight, volume and destination

Clear roles, no surprises

PandaSugar handles

  • Supplier communication
  • Purchasing on your behalf
  • Optional inspection coordination
  • Consolidation and repacking
  • Shipping arrangement

You stay in control

  • Product approval
  • Budget decisions
  • Optional services
  • Fulfillment and shipping method
  • Final confirmation before payment

Transparent expectations

Product expectations

Marketplace listings can differ from delivered goods. Details are confirmed before you pay, but critical specs may still need samples or extra inspection services.

Optional inspection scope

Inspection is a purchased service with its own fee and status. It is not included on every order by default and does not replace your market compliance requirements.

Shipping timing

Warehouse-first freight is quoted on shipment creation. Direct-ship freight is confirmed with the order. Transit times and rates are not fixed on this page.

Customs & destination rules

Import duties, taxes and local regulations are your responsibility. We help with shipping documents but do not clear customs on your behalf unless agreed separately.

What would you like to do next?

I want to order directly

Search listings or use a supported product link.

Browse products

I need custom production

OEM, private label and factory customization.

Explore OEM

I still have questions

Review services or reach our team for guidance.

View services

FAQ

Can I order directly without a sourcing request?

Yes. Search for a product or use a supported marketplace link, choose SKU and quantity, select fulfillment mode, and submit a procurement order.

When should I submit a sourcing request?

When you cannot find the product, only have a photo or idea, need supplier confirmation, complex specifications, custom packaging or OEM support.

How is the basic service fee calculated?

Below CNY 500 product amount per order, the minimum is CNY 25. At CNY 500 or above, your member rate applies up to 5% of the product amount. Member tiers may reduce or waive the fee.

What happens when my product amount is below CNY 500?

The basic service fee is CNY 25 per order (not a percentage of the product amount). Optional services and international shipping are still billed separately.

Are inspection and other services included automatically?

No. Inspection, repacking, labeling and similar work are purchased as separate service orders on your purchase order when you choose or agree to them.

What is the difference between warehouse-first and direct-ship fulfillment?

Warehouse-first: pay product and service fees first, store goods, then create a shipment and pay international freight later. Direct ship: select a delivery address at order, international freight is added at confirmation, and you pay once before dispatch after inbound.

When do I pay international shipping?

On warehouse-first orders, when you create a shipment after goods are in the warehouse. On direct-ship orders, international freight is included in the order total you confirm before the combined payment.

Can I combine goods before shipping?

Yes. Warehouse-first fulfillment is designed for inbound storage and combining multiple lines or suppliers into one shipment when you are ready to ship.